City council offering £2.5M toilet cleaning contract

The public toilets in Canterbury Lane are among the most busy in the city

If you’re prepared to keep Canterbury’s toilets clean for a few years, you could be in line for a tidy £2.5 million.

That’s the figure the city council is offering as it starts the tendering process for a contractor to maintain public conveniences across the district.

Canterbury’s current deal is with Kingdom, which had also supplied litter enforcement until the service was taken in-house. The contract expires next year and a new deal will need to be in place by April 2019.

The total value of the 40-month contract is £2,512,000. It can be extended by two years should it run effectively.

The description states: “The contractor is required to clean, maintain and, where possible, enhance the public conveniences in accordance with this specification.

Canterbury City Council’s Military Road office

“The contractor is primarily responsible for ensuring that all of the council’s public conveniences are available to the public during the stated opening hours and cater for the needs of all the public as far as reasonably practicable.

“The contractor is required to adopt a holistic approach ensuring all work is co-ordinated so as to present a seamless service to residents and visitors.

“The contractor is expected to take full ownership of all problems and service requests in accordance with this specification and takes prompt and appropriate action in order to maintain high customer satisfaction levels throughout the term of the contract.”

The city’s toilets have in the past suffered from problems including drug abuse. Needles have been found in the Canterbury Lane toilets behind Wilko where addicts have also died.

The Tower Way toilets have also seen a drug-related death. At one point heroin users were swapping used needles by leaving them in the toilets’ baby-changing tray.

Recent years have seen the council close toilets in Longport and Wincheap.



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