The district council’s transformation of how we use car parks continues apace, with the current sprint of upgrades due to conclude by the end of May 2019.
I’ve been closely involved with this project, from inception through to delivery, which turns simple pay-and-display car parks into advanced systems that are easier to use, fairer and more efficient.
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We’ve created an online account that not only manages parking, allowing users to drive-in-drive-out of the upgraded car parks without visiting a pay machine, but also forms part of a wider council account that will be used for tracking issues and managing our relationship with council services. 7,800 people have now signed up, with 15,000 expected to do so by the end of the year.
We’ve eliminated the need for paper parking tickets and moved to a model of charging visitors based on how long they stay, not asking them to guess how long they think they’ll stay. By doing this, we’ve freed up significant enforcement resources from patrolling car parks and deployed them around the city, coast and villages to help residents and businesses with troublesome and inconsiderate parking, including outside schools.
And, in the process of doing this, we’ve laid the foundations for a network of technology to help make our car parks and roads more efficient, less polluting and part of a joined-up approach to managing transport in Canterbury district.
Everything you need to know
Get the online account to drive-in drive-out of car parks across the district: https://www.canterbury.gov.uk/parking
Blue Badge holders register here to get 3 hours free each day, and join
the 750 people who already have: https://www.canterbury.gov.uk/bluebadge
As well as by online account, you can pay in the car parks by cash, chip-and-pin, contactless and AndroidPay / ApplePay.
All car parks have a payment terminal at the exit barrier; if you reach the barrier with a balance to pay, you can settle it there and then by card or mobile payment.
We’re award-winning! Canterbury City Council won two British Parking Awards this year for its technological approach to car parking across the district.
Car parks enabled at the time of writing:
- Gorrell Tank, Whitstable
- Middle Wall, Whitstable
- Neptune, Herne Bay
- William Street, Herne Bay
- Longport, Canterbury
- St Radigunds, Canterbury
- Millers Field, Canterbury
- New Dover Park and Ride, Canterbury
- Sturry Road Park and Ride, Canterbury
- Wincheap Park and Ride, Canterbury
Car parks coming soon:
- Queningate, Canterbury
- Watling Street, Canterbury
- Pound Lane, Canterbury
- Castle Street Multi-Storey, Canterbury
- Castle Row, Canterbury
What has your experience of the upgraded car parks been? I’d love to hear from you so that your feedback can help the system continue to improve. Email me on firstname.lastname@example.org or call me on 07793 494640
Ben Fitter-Harding is a Conservative councillor in Blean and is standing for re-election in May.